Terms and conditions of sale of ALUTREND

 

1. Prices

 

1.1. All quotes are based on current prices. The price under any contract, concluded on the basis of an offer or otherwise, will be calculated based on the Company's prices in effect on the date of delivery.

 

1.2. The prices and discounts indicated in any price list are subject to change without notice and any new price list cancels all previous price lists.

 

1.3. The prices indicated and those indicated in the price lists are VAT excluded

 

1.4. The prices indicated are ex works. Delivery will be charged separately.

 

 

2. Payment

 

2.1. Office sales.

All aluminum products for gates and fences require a minimum deposit of 50% to order and the balance (including freight where applicable) to be paid when the gate is ready for delivery and prior to shipment.

 

2.2. Online and telephone sales.

Online orders require full payment with the order.

 

2.3. Aluminum gates and fences are made to order. Gates and fences are customized and made to measure for each order. As such, they are not covered by distance selling regulations

 

2.4. Once an order has been confirmed and manufacturing has started, payments will not be refunded.

 

2.5. Once confirmed, orders for aluminum gates and fences cannot be canceled and design changes after confirmation will be chargeable

 

2.6. An order is confirmed upon receipt of the correct deposit payment and the signed and dated confirmation of the project.

 

2.7. Receipts are not issued for checks unless requested

2.8. Customers paying by check must produce a valid bank card unless payment is made at least 5 days prior to shipment of the goods or materials to be paid for.

 

 

3. Quality and description

 

3.1. Without prejudice to the aspects indicated in the following clause, all goods and materials supplied must:

 

3.1.1. Comply with quality, quantity and description with the details indicated in the order confirmation.

 

3.1.2. be of solid materials and workmanship

 

3.1.3. be equal in all respects to the written specifications provided

 

3.1.4. if the purpose for which they are requested is expressly indicated in the order or by indication, be suitable for that purpose.

 

 

4. Measurements

 

4.1. Weight specifications are approximate only.

 

4.2. The ordered items will be manufactured according to the measurements provided by the customer.

 

4.3. It is the customer's responsibility to ensure that the specifications of the gate / fence to be supplied are correct.

 

4.4. Each order will be issued with a confirmation drawing indicating what must be supplied and no manufacturing will begin until this has been signed, dated and confirmed by the customer.

 

 

5. Customer Guarantee

 

The customer guarantees:

 

5.1. That the Client will carefully examine all goods and materials supplied and will inform the Company in writing of any deficiency, defect or other non-compliance with the contract which is, or should be evident in such examination, within 24 hours of their collection or delivery.

 

5.2. Who will notify the Company in writing within 24 hours of becoming aware of any deficiency, defect or other non-fulfillment of the contract that did not result from the aforementioned examination.

 

 

6. Consumer sales

 

6.1. Where a customer deals with a consumer as defined by Section 12 of the Sale of Goods Act 1977, the goods and materials are provided with the benefit where the terms and warranties implied by sections 12-15 including the Sale of Goods Act apply. 1979

 

6.2 In other cases goods and materials are provided only with the benefit where the same applies of the condition and warranties implied by section 12 of the Sale of Goods Act 1979.

 

6.3. Aluminum gates and fences are made to order. Gates and fences are customized and made to measure for each order. As such, they are not covered by distance selling regulations

 

 

7. Company Limitation of Liability

 

7.1. Save as indicated above and save as expressly indicated the products are not provided, or subject to, any conditions, warranties or other terms, whether express or implied, unless expressly indicated by the Company in writing.

 

7.2. In no event, except in the event of death or personal injury caused by the Company's negligence, the Company's liability (in the contract or otherwise) to the Client arising out of, or in connection with or with, this Agreement or the goods or materials supplied exceeds the cost of replacing or repairing goods or materials for which a complaint has been made. Furthermore and in any event the Company assumes no liability for any consequential loss or damage (whether for loss of profit or otherwise) costs, expenses or other consequential claims of any kind.

 

7.3. the Company will in no way be liable for any cost or expense incurred by the Client in the repair or replacement of goods or materials unless the Company was initially offered a reasonable opportunity to replace or repair them provided the Client has the right to make repairs or replacements before offering an opportunity that may reasonably be necessary to prevent further loss or damage to the Customer.

 

 

8. Cancellation,

8.1. Once an order has been confirmed and manufacturing has started, the order cannot be canceled and payments will not be refunded

 

8.2. The deposit is non-refundable after the confirmation has been signed and returned. The order must be paid in full when the goods are ready for shipment.

 

8.3. In the event of suspension of work by the Client's instructions or due to lack of instructions, the Company shall have the right to increase the price by an amount which it deems reasonable to cover any additional expenses resulting from such suspension.

 

 

9. Credits

9.1. No custom made goods can be returned for credit.

 

9.2. Once an order has been confirmed and manufacturing has started, payments will not be refunded

 

9.3. The deposit credit is non-refundable after the project confirmation has been returned

 

9.4. Once confirmed, orders for aluminum gates and fences cannot be canceled and design changes after confirmation will be chargeable

 

9.5. Goods that are generally stored (i.e. gate automation equipment) can be returned by credit with the written consent of the Company

 

9.6. Where the company agrees to re-credit such goods or materials for credit (clause 9.5), a management fee of 20% will be deducted from the credit amount along with the Company's reasonable expenses if any for the delivery of such goods or materials to and / or by collecting them from the customer site or premises.

 

9.7. No non-defective and contractually compliant product or material may be returned without the written consent of the Company

 

9.8. No credit will be given for goods or materials returned without the written consent of the Company to the extent that the Customer ascertains to the satisfaction of the Company (such satisfaction must be expressed in writing) that such goods or materials are defective or otherwise not in compliance with the contract.

 

 

10. Delivery .

 

10.1. While the Company will do its best to meet any delivery dates indicated or agreed by it, such dates are estimates provided in good faith only and the Company will not be liable in the event that the delivery period is exceeded or accelerated for any reason.

 

10.2. Aluminum gates and fences normally last around 6-8 weeks from order confirmation to delivery. This can be extended for special orders

 

10.3. Orders cannot be accepted on the basis of fixed delivery dates / times. The notification will provide advance shipping and delivery dates.

 

10.4. Where applicable, customers must ensure that there are sufficient facilities at the delivery address to unload their order

 

10.5. All deliveries must be checked immediately upon arrival and we must be notified within 24 hours of any damage or discrepancies

 

10.6. Delivery will take place at the customer's premises, unless otherwise agreed in writing.

 

10.7. Where the Company undertakes to deliver goods or materials to the site, the Client must ensure that the Company's vehicles (or agents of the Company) have adequate access and a difficult road to and from the site sufficient to allow delivery of the goods or materials and vehicles depart with all reasonable speed.

 

10.8. The customer or his representative must ensure that enough people are present to help unload the goods.

 

 

11. Title and risk.

 

11.1. The delivered goods or materials will remain the property of the Company until all goods for which payment is due to the Company by the Client have been paid, but will be at the Client's risk after delivery.

 

12. Variations to be ordered

 

12.1. Any quotes or agreements incorporating these terms and conditions or any of them may only be changed in writing and signed by a duly authorized representative of the Company.

 

 

13. Limitation

 

13.1. No representative of the Company other than a director or the Secretary of the Company has the authority to agree on any other or additional terms or conditions or to vary or waive any of the terms or conditions set forth herein and only if done in writing.